The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 522 |
| Houston, TX | 408 |
| Philadelphia, PA | 220 |
| Seattle, WA | 195 |
| Atlanta, GA | 178 |
| Washington, D.C., DC | 171 |
| Denver, CO | 166 |
| Sacramento, CA | 147 |
| Minneapolis, MN | 130 |
| Detroit, MI | 113 |
| San Francisco, CA | 96 |
| Indianapolis, IN | 86 |
| Portland, OR | 85 |
| Miami, FL | 81 |
| Brooklyn, NY | 73 |
| Orlando, FL | 69 |
| Pittsburgh, PA | 63 |
| Boston, MA | 62 |
| Oakland, CA | 58 |
| Charlotte, NC | 53 |
| Jacksonville, FL | 44 |
| Tampa, FL | 43 |
| Baltimore, MD | 41 |
| Phoenix, AZ | 39 |
| Tacoma, WA | 36 |
| Mechanicsburg, PA | 36 |
| Saint Paul, MN | 34 |
| New York City, NY | 34 |
| Reno, NV | 30 |
| Dallas, TX | 30 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Dru Daughtry (@Drus2me) reported Seriously @comcast is so legendarily incompetent that they had to rename their cable division @Xfinity and then just started ruining that name as well. Network crashing 4x a day making them only slightly better than @ATT sad internet product
- The Laughing Man (@ronrico404) reported
Dear @USCongress please break up the @comcast monopoly I’ve been a slave to their ****** customer service and services for over a decade because they are the only service available!!!!
- HJN (@helnow1016) reported
@comcast You are THEE WORST. Internet was out all morning, came back and now its out again...FOR A COUPLE OF HOURS. I can't work from home and neither can my kid. Yet you guys just raised the amount of my bill. I am GONE!
- No Bailouts 🇺🇸 DRONE TREAD ON ME 🦞 (@dronetreadonme) reported
@ChuckRossDC Yes, Xfinity sucks
- Caine Cook (@caine_cook) reported
@Moeeswan It drives better than than the xfinity car which is the exact way it races. Just because it has RR yaw doesn't mean it's not still RF dependent (like xfinity) with how they have the fixed setup for Homestead. As far as pitting that's a driver problem not the game or the car.
- Jerry DiTullio (@JerryDiTullio) reported
@comcast Why do your Xfinity TV commercials portray adults/parents as clueless and children as rude and entitled? Asking for a friend. 🤔
- Town of WilmingtonMA (@TownWilmMA) reported
@XfinitySupport Hi, our community television channel told us that they were on support all day with Comcast and that Comcast is reporting everything is fine with the audio on Channel 22 in Wilmington Massachusetts. Channel 22 is our local government channel. Seems widespread. Please follow4dm.
- mary armstrong (@ladychef6031) reported
@XfinitySupport now your messaging is not popping up. For the last 2 months we have been getting mediocre service there is no day that the WiFi works on a consistent basis and customer service is outsourced to people who don't even have a clue. 😡 I am so done with Xfinity
- TNukie | The PLAYGRND (@tnukietv) reported
In 3 days my internet has been out for over 4 hours during my workday. @Xfinity is just not the play. Sucks they have a monopoly here.
- LuzRD_Gaming (@LuzRD_Gaming) reported
so @Xfinity can suck it. they had "crews working in my area" yesterday which cut my bandwidth in half (up and down). now i cant even talk to a person there because its snowing today "technicians cant help with your outage until after the storm" or some ****.
- Ripley's believe it or else (@lycanbutch) reported
Wishing so hard I didn't have xfinity as my internet provider cause I have been without internet the whole day and we got a new box and they forgot to give us the cables with it so we went to get the cables AND it still doesn't work
- Judy Garland forever! (@MichaelPetrelis) reported
Need to know ez way to cancel @Xfinity @XfinitySupport this week. Cancellation info not your site.
- Damien (@DamienFL1) reported
Hey @Xfinity why does it say that an iPhone 11 Pro Max from Verizon isn’t compatible with your network but an iPhone 7 Plus is?
- Shmitrock (@shmitrock) reported
@Xfinity Xfinity, mobile customer service is a joke I want someone who speaks and understands English get back to me ASAP or I’m canceling my service by the end of the day
- Dem🇺🇸 (@hangtuffGodwins) reported
@comcast been trying to get service for a newly constructed home seems impossible! Been waiting for “construction” to respond to my ticket number. Seems silly no one has a time frame from construction
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